Frequently asked Questions

Can I cancel my auto-renewals?

Yes. You may cancel a subscription by going to My Account > Subscriptions > Click on Subscription.
On the Subscriptions overview page click on the ‘Cancel’ button next to ‘Actions’
Once cancelled a subscription will remain active until the next renewal date.

How can I edit my profile?

From My Account you can edit your profile by clicking on the ‘profile‘ link under the ‘My Mitla’ Sidebar on the right of the page.

Can I make my profile public?

Profile privacy settings can be edited from My Dashboard > Profile.

Where can I edit my personal details?

Name, Surname and E-mail can be changed from My Dashboard > Profile.

How can I reset my password?

Passwords can be reset from My Dashboard > Account > Password
If you have forgotten your password and cannot login you may request a new password from this page.